How It Works
Tie every call back to the campaign that drove it. Choose from thousands of local and toll-free numbers — including 888, 877, 855, 844, and 866 — in virtually every area code.
Call Logs
Every call lands in the log with its source, offer, buyer, timings, geography, custom tokens, revenue, payout, and margin — plus the recording, AI transcription, and disposition.
The whole story in one grid. Filter, tab, and batch-act on every call — with custom column layouts per team.
Every call, fully attributed. Timings, source, offer, and cost — with the recording, AI summary, and transcript on the same page.
Find calls by what was said. Full-text search reaches into every transcript — a competitor, a price, a complaint.
Call Analytics
Live dashboards track calls, conversions, revenue, payout, cost, and profit — and summary reports group any of it by buyer, traffic source, offer, status, and dozens of other dimensions. Choose from hundreds of fields, save layouts as tabs, and export one-time or recurring CSV reports with scheduled email delivery. Ping/post traffic gets its own live dashboard.
Know your numbers by any dimension. Calls, conversions, revenue, RPC, and timings — grouped however you slice it.
Exports on your schedule. A guided wizard for one-time or recurring exports, with column selection and email delivery.
Transcription Analytics
With AI Transcriptions enabled, sentiment, topics, talk-time ratio, and cost roll up live — every figure drills down to the transcripts behind it.
Hear the trend, not just the calls. Positive-sentiment trends by offer, agent, and call center.
Audio Quality Monitoring
Bad audio quietly kills conversions. Every leg is scored from its RTP media stats — MOS, quality, packet loss, and jitter — and rolled up into a live, company-wide dashboard.
Watch call quality like revenue. Average MOS, quality, packet loss, jitter, dead air, and a geographic breakdown.
Pinpoint the problem. Break every metric down by direction and leg role, with the lowest-quality states surfaced.
Dynamic IVR & Smart Routing
Between the dial and the log sits the call flow: Dynamic IVRs built from call routers — nodes that greet, collect keypresses or spoken answers, filter on any token, and route to the right buyer, no code required.
- Token-based filtering — each node matches on caller data, geography, or custom tokens, so the flow adapts per call.
- Webhooks per node — fire a custom webhook before or after any node.
- Resilient by default — short-connect calls auto-try the next buyer, and no-buyer / no-match / no-answer cases fall back to customizable handlers like voicemail or a hold queue.
Recordings & Retention
Record inbound and outbound calls per offer, with access-controlled playback and automatic retention rules that scrub recordings past their window — by offer or globally.
